SERVICE ADVISOR POSITION:
What if you worked somewhere that focused on blowing people away with amazing customer service? Imagine working in an environment where your workday is never the same old thing day in and day out? Where the customers and the owners truly appreciate you. A place you can work and use your skills for something that matters? A business that is very established and continues to grow.
We believe that we do more than just fix cars here. We form relationships that last generations and are changing the way people think of automotive repair and our entire industry, one car at a time. We are looking for people that are driven to be highly successful. People that take initiative, invest in their future and want to create opportunities for themselves and the people around them. Someone that will help drive our culture and grow with us!
Community Car Care has a rare opening for a service advisor. Our ideal candidate will learn to develop and lead teams in our industry and grow sales and profit.
Requirements and Qualifications:
- Clean driver’s license.
- Ability to motivate and inspire others to become the best version of themselves.
- Highly trainable mentality and excellent interpersonal communication skills.
- Ability to relate to guests and build relationships that last.
- Ability to communicate equally well with technicians, customers, and management.
- Problem-solving ability, attention to detail, and be able to perform multiple tasks.
- Manage shop workflow and schedule for technicians.
- Customer satisfaction, honesty, and professionalism are everything at our business. Our employees share in the responsibility to make sure our shop is using “best practices” and our customers receive the service that keeps them coming back (but not too soon).
Responsibilities:
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Compensation and benefits:
- Compensation is 50-80k per year.
Benefits include:
- Paid time off.
- Paid holidays.
- Company-sponsored health insurance plan.
- Company-sponsored 401k retirement account with match.
- Company birthday lunches.
- Parts and service discounts for your car.
The Revolution Starts with You Joining Our Top Tier Team!
We have been in the industry for over 35 years, and we love it! We love serving people and setting the standards in the automotive repair industry. We want you to become part of our family, so we can serve more people and continue to set the standards high!
We are seeking a person who loves people, loves serving people, and loves GROWING! You must be detail-oriented, provide exceptional customer service, have a great attitude (NO GRUMPY PEOPLE ALLOWED!), and provide exceptional before, during, and after the sale service. We love to make people feel excited about their vehicle and the decisions they make, we do this with honesty, family, integrity, cooperation, humility, and compassion. If we’re describing you, apply today!
This incredible opportunity requires 45-50 hours per week of laughter, sales, and teamwork. You must know about technology, unbelievable phone skills, reliability, and a strong team mentality. If you enjoy a fast-paced environment and the challenges of a rewarding career, we would like to hear from you as we have an immediate opening! Experience is required.